This half-day class is designed for stylists who want to refine the often-overlooked skill that sets elite professionals apart: exceptional communication behind the chair.

As a fully booked stylist working 40+ hours a week in two cities, with a client roster scheduled out a full year in advance, Jaime Marie has built a business that thrives on clarity, trust, and consistency—even at a premium price point. Her continued waitlist is a direct result of systems that turn first-time guests into loyal, long-term clients.

In this class, you’ll learn the exact consultation flow, language techniques, and post-visit strategies that elevate retention, simplify retail conversations, and position you as a trusted expert in any market.

what you’ll learn

✔️ Jaime’s signature consultation flow that fosters clarity, trust, and long-term loyalty

✔️ The language of leadership: how to hold confident, professional conversations without discomfort

✔️ Subtle shifts in how to present pricing, services, and expectations

✔️ How to recognize and redirect red flag scenarios before they escalate

✔️ Visual aids that support the consultation process and eliminate guesswork

✔️ Seamless retail integration that positions you as a professional, not a salesperson

✔️ The follow-up system that extends your guest experience far beyond the chair

Expect real talk, ready-to-use tools, and the confidence to elevate every step of your service journey.